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Optimize every touchpoint
Customer journey website visualization: capture, analyze, and optimize all touchpoints of your customer journey. From awareness to loyalty.
Visual representation of the customer journey
Evaluation of all contact points
Where customers drop off and why
Growth opportunities at every stage
Professional target audience analysis and user persona creation. We analyze your customers with data and develop detailed buyer personas for your marketing.
Strategic brand positioning in the competitive landscape. We help you find and communicate your unique market position.
Analyze and optimize conversion funnels. From funnel analysis and A/B testing to checkout optimization for more leads and sales.
Answers to the most important questions from our clients.
A Journey Mapping workshop: €3,000-6,000. A complete analysis with all touchpoints and optimization recommendations: €5,000-12,000.
Workshop-based: 1-2 days. With data analysis and interviews: 3-6 weeks for a complete map with action recommendations.
The Customer Journey describes all touchpoints of a customer with your company – from first awareness to repeat purchase and referral.
Awareness, Consideration, Decision, Purchase, Retention, Advocacy. Each phase has its own touchpoints and needs.
Often yes – different personas have different journeys. B2B and B2C customers or different product lines may also require separate maps.
To identify pain points, optimize touchpoints, plan content for each phase, improve conversion rate, and prioritize marketing measures.
Let's talk about your project. We're happy to advise you in a free initial consultation.